Help
Frequently asked questions
How long does delivery take?+
Inside Dhaka, 1–2 business days. Outside Dhaka, 2–5 business days depending on your area. See our Shipping info page for details.
What payment methods do you accept?+
Cash on Delivery, and online payment via bKash, Nagad, cards, and mobile banking.
Can I track my order?+
Yes — use our Track Order page with your order number and phone number.
Can I return or exchange a product?+
Yes, within 3 days of delivery for unused, unopened items. See our Returns & refunds page.
Are your dates and products authentic?+
Yes, all products are sourced directly from trusted suppliers with quality checks before dispatch.
Do you deliver outside Bangladesh?+
Currently we only deliver within Bangladesh. International shipping is coming soon.
How can I apply a discount/coupon code?+
Enter your coupon code at checkout in the "Discount code" field before placing your order.
Still have questions? Contact us and we'll be happy to help.